Refunds
Refund Policy
Last updated
1. The 3-day refund
If Picked is not for you, ask for a refund within 3 days of your first payment for a plan and we refund it in full, monthly or yearly. No forms and no reason needed.
2. How to ask
Email [email protected] from the address on your account, with the words "refund request". We refund the payment through LemonSqueezy, our payment provider, to the card you paid with. How long it takes to show up depends on your bank.
3. After the first 3 days
- Renewals: we do not refund a renewal, but you can cancel before it and the plan runs to the end of the period you paid for. Cancel from your billing page, or write to us.
- Our mistake: if we charged you twice, charged the wrong amount, or a fault on our side stopped you from using what you paid for, we refund the affected amount.
4. What a refund means for your account
A refund ends the subscription. If you want your account and data deleted too, say so in your email and we will remove them, as described in our privacy policy.